Shipping policy

Shipping Policy

At FKF Fresh Mart, we aim to deliver your orders safely, fresh, and on time.

Delivery Areas

We currently provide delivery services within our available delivery areas in the UAE. Delivery availability may depend on your location and the products ordered.

Delivery Time

Orders are normally processed as quickly as possible. Delivery times may vary depending on the delivery location, product availability, traffic, weather, and other circumstances.

Delivery Charges

Shipping or delivery charges, if applicable, will be displayed during checkout before you complete your order.

Fresh Products

Fresh fruits, vegetables, and food products are carefully packed to maintain their quality during delivery. Natural variations in colour, size, and appearance may occur.

Delayed or Failed Delivery

If delivery is delayed due to circumstances beyond our control, we will make reasonable efforts to contact you and arrange delivery at the earliest possible time.

Customers are responsible for providing a correct delivery address and contact number.

Damaged or Incorrect Orders

Please check your order upon delivery. If you receive damaged, spoiled, or incorrect products, contact us promptly with your order details and photographs where required.

Contact Us

For shipping or delivery questions, please contact FKF Fresh Mart / FKF Foodstuff Trading Co. LLC using the contact details provided on our website.

Last Updated: August 2026